ShqipWhy Hostinkos

Contact information if
you are unhappy with us.

If you wish to raise a complaint about the service you have received, we’ll aim to address them in a timely and effective manner.

WhatsApp on +383 44 114 409

For any complaints, please e-mail us

Whilst we strive to ensure all the experiences our customers have with us are outstanding, we understand that at times, we may fall short on our expectations.

Read more at About Us

What are the steps to take...

Review sites are a last resort when internal complaints procedures have failed.

Email Us

If you've had a less than stellar experience please email us on complaints@hostinkos.com so that we have a chance to learn about what's gone wrong and put it right. Your inbox will go directly to our management team.

A manager will investigate your complaint

Once received, your complaint will be acknowledged via e-mail and one of our managers will investigate your complaint thoroughly and aim to have a resolution provided within two working days.

Prohibited types of information.
Service agreement.
A legal contract between Hostinkos and customer.
Terms of Service.
Rules and regulations governing use of Hostinkos services and resource usage.
Privacy Policy.
Terms and conditions regarding Privacy.
Refund Policy.
Terms and conditions regarding cancellations and refunds.